About Raise The Woof Pet Hotel
Our Story
What started as one woman’s determination to keep working on her own terms has grown into one of Palestine’s most trusted names in dog boarding. Eight years later, that founding spirit is still very much alive in how we operate every single day. We’ve intentionally stayed small, personal, and hands-on rather than expanding into a large, impersonal operation, because we believe that’s what makes the biggest difference for the dogs and families we serve.
Today, Raise The Woof Pet Hotel remains a family-owned business through and through. The people who greet you at drop-off, walk your dog to their room, and take them out to the yard are the same people who have poured years of care and dedication into building this business from the ground up. That continuity matters to us, and we believe it matters to the dogs in our care as well, who benefit from consistent, familiar faces every time they stay with us.
Who We Are
As a family-owned and family-operated business, Raise The Woof Pet Hotel isn’t part of a larger franchise or corporate chain. Every decision we make, from how we structure our boarding rooms to how we handle a last-minute reservation request, is made by people who live in this community and genuinely care about the dogs who stay with us. We’re proud to be members of the Better Business Bureau and the Palestine Chamber of Commerce, reflecting our commitment to operating with honesty and accountability in everything we do.
Being locally owned also means we understand our community. We know that leaving a dog behind, even for a short trip, isn’t always easy for pet owners. That’s why we’ve built our business around making that process as comfortable and reassuring as possible, treating every dog that walks through our door the way we would want our own pets to be treated.
What We Offer
Raise The Woof Pet Hotel specializes in dog boarding, with seven private rooms designed for comfort and safety. Each room includes its own outdoor access and separated run, giving dogs room to relax indoors while still having easy access to fresh air. We welcome dogs of all breeds and sizes, and multiple dogs from the same family can even share a room together, making boarding easier and more affordable for households with more than one dog.
In addition to boarding, we offer occasional daycare for families who need a safe, supervised environment for their dog during the day. Every boarding guest enjoys time in our exercise yard, typically two to three times a day, complete with toys and hands-on attention from our team. We also offer bath services, including a complimentary bath after seven consecutive nights of boarding, and flexible meal options — we’re happy to provide food during a dog’s stay, or owners are welcome to bring their dog’s regular food from home to help keep their routine consistent. Looking ahead, we’re expanding our services to include administering medication, so even more families can trust us with the complete care of their dogs.
We ask that all dogs staying with us have up-to-date vaccination records for rabies, bordetella, and DHLPP. This isn’t just a formality — it’s part of our commitment to keeping every dog in our care safe and healthy, protecting not just your pet but every other dog boarding alongside them.
We also understand that plans change, which is why we’ve built a fair, straightforward cancellation policy: we simply ask for at least 24 hours’ notice, and reservations canceled with less notice than that are charged for one night’s stay. We think clear, upfront policies like this are part of treating our customers with the same respect and honesty we’d want in return.
In addition to boarding, we offer occasional daycare for families who need a safe, supervised environment for their dog during the day. Every boarding guest enjoys time in our exercise yard, typically two to three times a day, complete with toys and hands-on attention from our team. We also offer bath services, including a complimentary bath after seven consecutive nights of boarding, and flexible meal options — we’re happy to provide food during a dog’s stay, or owners are welcome to bring their dog’s regular food from home to help keep their routine consistent. Looking ahead, we’re expanding our services to include administering medication, so even more families can trust us with the complete care of their dogs.
Open Every Day, For Every Family's Schedule
We know that travel plans don’t always follow a nine-to-five schedule, which is why Raise The Woof Pet Hotel is open seven days a week, with drop-off and pickup available daily from 8 a.m. to 5 p.m. For families who need a bit more flexibility, we also accommodate 24-hour requests whenever possible. We accept all major forms of payment, along with Venmo, so checking your dog in or out is never complicated.
Booking a stay is simple, too. Pet owners can reach us by phone, through Facebook, or by filling out our online reservation form, whichever is most convenient. We built our process this way because we believe boarding your dog should be one of the easiest parts of planning a trip, not one of the most stressful.
Our Values
Genuine, Attentive Care
Every dog in our care gets individual attention, from playtime in the yard to a comfortable, private room. We take the time to notice each dog's personality and needs, rather than treating boarding as a one-size-fits-all service.
Honesty and Transparency
From our published pricing to our clear cancellation policy, we believe pet owners deserve straightforward answers and no surprises. You'll always know exactly what to expect when you book a stay with us.
Health and Safety
Requiring up-to-date vaccinations, maintaining separated runs, and carefully managing which dogs share space together are all part of how we keep every guest safe and comfortable throughout their stay.
Community and Trust
As a business built on word of mouth and repeat customers, we understand that trust has to be earned every single day. Our membership in the Better Business Bureau and the Palestine Chamber of Commerce reflects our ongoing commitment to operating with integrity.
Convenience for Pet Owners
With flexible daily drop-off and pickup hours, availability for 24-hour requests, and a team that's easy to reach by phone, email, or Facebook, we work hard to make boarding your dog as simple and stress-free as possible.
Ready to Give Your Dog the Vacation They Deserve?
Whether you’re planning ahead or need a last-minute stay, the team at Raise The Woof Pet Hotel is here to help. We know leaving your dog behind isn’t always easy, which is why we work hard to make the process simple, personal, and reassuring from the very first phone call to the moment you pick your pup back up. No question is too small, and no dog is too much trouble — we’re here for all of it.
Call us at (903) 729-9663 or email raisethewoofpethotel@gmail.com to check availability, ask questions, or reserve your dog’s room today. You can also reach out through our Facebook page or fill out our online form to get started. We can’t wait to meet your best friend and welcome them into the Raise The Woof family!