Terms of Service

Effective Date: August 3, 2026

Raise The Woof (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

Raise The Woof
1201 Anderson County 157
Palestine, TX 75801, USA

Phone: (903) 729-9663

Information We Collect

Depending on how you interact with our website or services, we may collect the following information:

Personal Information

You may voluntarily provide information including:

Name
Email address
Phone number
Mailing address
Emergency contact information
Payment information (processed securely through third-party providers when applicable)

Pet Information

To safely provide boarding and pet care services, we may collect information including:

Pet name
Breed
Age
Weight
Vaccination records
Medical conditions
Medications
Behavioral history
Feeding instructions
Emergency veterinarian information

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referring websites
General location based on IP address

How We Use Your Information

We may use your information to:

Schedule and manage reservations
Provide boarding, daycare, grooming, and related services
Communicate regarding appointments
Respond to inquiries
Process payments
Maintain pet care records
Improve our website and customer experience
Monitor website performance and security
Comply with legal obligations
Prevent fraud or misuse of our services

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

Remember website preferences
Analyze website traffic
Improve website performance
Maintain website security

Most web browsers allow you to manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

Payment processors
Website hosting providers
Technology service providers
Veterinarians during emergencies involving your pet
Government agencies or law enforcement when required by law
Professional advisors such as attorneys or accountants when appropriate

These third parties are permitted to use your information only as necessary to perform services on our behalf or as required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal and pet information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or dispose of it.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request limitations on how your information is used
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: